Office Magic Newsletter
Dynamite Your Status-Quo to Achieve Breakthrough Success.
In this issue
-- Patients Say the Darndest Things!
-- Patient Gift Extravaganza
-- Pre-Appointing Magic
-- Until May
Don't let your patients disappear through the cracks -- pre-appoint them!
Patients Say the Darndest Things!
One of the themes of our Office Manager in a Box Scripting System is, "Don't let patients leave without an appointment!"
Pre-appoint your patients, or you will have to make and receive hundreds of calls, and end up looking desperate.
Do not pre-appoint patients you do not want to see back, or who have a record of unreliability. Let these patients call you.
What do you say when you offer the appointment for six months in the future, and the patient protests, "I can't appoint now; I don't know where I'll be in 6 months?"
Read on for the answer below ...
Patient Gift Extravaganza
Looking for inexpensive gifts for your patients? One of our bestsellers is not about practice management; it's about relationships! Put them out in your reception room and watch them disappear.
Hilarious Patient Giveaways
If the patient says, "I don't know where I'll be 6 months from now," respond:
"You do now! You'll be here with us!!"
Or if you absolutely must be more somber, "Since we know the time of day you prefer, scheduling now is the best way for you to stay on schedule with your continuing care and avoid an emergency!"
What Men Think About
We hate to end on this tremendous high, but that's all for April.
Pat, Ginny, and Lorraine
voice: 800-750-8779 or 302-229-9520
Office Magic · 628 Black Gates Rd. · Wilmington · DE · 19803-2240 · USA