Why Should Anyone Be Your Patient?

Office Magic Newsletter
Dynamite Your Status-Quo to Achieve Breakthrough Success.

July 2006
In This Issue
-- Tip of the Month
-- Testimonial of the Month
-- Coming Next Month


Managing people is the hardest part of running a practice. Today, we set you free.

Tip of the Month
If I fly 100,000 miles a year, then I want my airline to treat me like a king. I certainly would not expect the airline to treat me the same way they treat all their other passengers
If you’re running a practice, you’re running a business. And in a business, it is fair to treat people differently based upon performance. In fact, it would be unfair to do anything else. High performance earns privileges that low performance does not.

If a low performer can paralyze you with the accusation that you are “playing favorites,” your practice will suffer. If you are unwilling to create a custom deal for a top performer, your practice will suffer. The most unfair thing you can do is to treat all of your people the same way. You’re running a business, after all, not a commune.

Do you know what moves your people? Are you treating them as unique individuals? Are you looking for that one thing that you can do for them that no other employer will?

When low performers get the same treatment as high performers, you inadvertently reinforce and reward low performance, and you will see more of it. As the saying goes, you don’t get what you expect; you get what you accept.

Learn exactly how to do it in a way your team will appreciate you and not resent you

Leadership and Accountability System

Testimonial of the Month
"An absolute MUST ... Anyone trying to manage people without this stuff is managing BLIND. The next time this course is offered, make it your #1 priority to attend."
- Gina Haskett, Office Manager
Bruce Bikson, DDS
Complete Dental
Overland Park, Kansas

Leadership and Accountability System

Coming Next Month
More provocative and money-making ideas.

That what it's all about, right?

You put your right hand in,
You put your right hand out,
You put your right hand in,
And you shake it all about.

See you in the Big Apple!

Pat, Ginny & Lorraine

Leadership and Accountability System

Contact Information
email: info@officemagic.com
voice: 800-750-8779 or 302-229-9520
web: http://www.officemagic.com

Office Magic · 628 Black Gates Rd. · Wilmington · DE · 19803-2240 · USA

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