Office Magic Newsletter
Dynamite Your Status-Quo to Achieve Breakthrough Success.
Office Magic's First Immutable Law of Managing People
You will lose good people.
It's the 21st century. People change jobs. Spouses get transferred. The question is, are you doing all you can to retain your best people, or are you suffering from avoidable and unhealthy turnover?
If you're losing good people, the first question you have to ask yourself is a difficult one:
"Why would anyone want to be led by me?"
If you're spending your time putting out fires that never should have gotten started in the first place, you are not managing proactively and driving performance.
Staff management is all about helping your employees develop the right habits. When you ignore a performance problem or choose not to address it immediately, you send a very strong message to your team that poor performance will be tolerated. You build a culture of slackers and you run your top performers out of the practice.
Think staff management is all "touchy-feely" and doesn't impact the bottom-line? Think again.
Save Yourself Up to $96,259.80 at Office Magic's Leadership and Accountability Institute
When you tolerate poor performance, when you think you're being "nice," or you feel at the mercy of a mediocre employee because of your local labor market, your top performers -- the ones you most want to stay -- will leave.
Losing a top performer can cost your practice up to three times that employee's annual salary - Weve seen practices where an A-level team member leaves and it costs the practice upwards of $20,000 per month.
According to the Academy of Dental CPAs (ADCPA), the average (50th percentile) dental office team member in a medium town earns 17.63 per hour. Based on a 35 hour work week, the average employees annual compensation is $32,086.60. Three times that figure is $96,259.80.
You simply cant afford not to manage well. Learning how to get out in front of performance and lead your staff down the right path will pay dividends for years to come.
3 Magic Words for Difficult Feedback
"Help Me Understand."
See You in Chicago!
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