Office Magic Newsletter
Dynamite Your Status-Quo to Achieve Breakthrough Success.
Dr. Debra Gray King Urges "Under-Promise; Over-Deliver"
Don't say, "No, they won't" ... because they can.
Answer honestly. "Well, it's rare, but it can happen, and if it happens, this is what we'll do."
Tell the patient it will be ready in four weeks if it will be ready in three. It's under-promise and over-deliver, not the other way around!
Dr. Debra Gray King isn't blazing a path for women dentists ... she and her husband Dan are blazing a path for all of us. Their web site may be the best in all of dentistry. Take a look. You'll see why it's hard to drag them away from their practice and get them to speak!
Dr. Larry Rosenthal's Four Questions
1. Do you like your smile?
You ask these questions to every patient at recall, 7 or 8 a day, four or five days a week, that's 30 people a week. How many might answer, "Yes," to one of these?
At least half.
If just half say, "Yes," what will you do then? You've got 15 new consultations from that week. What are you going to do? You can't see them all. You'll have to set a day aside just to handle these consultations!
You take pictures and show these patients what they might look like. It's another business within your business.
"I'd like to see what it looks like."
At least ask
Gary Takacs' Approach
"Tell me how you feel about your smile."
So then what?
Gary loves SmileVision, where you can "outsource" your cosmetic imaging and get it right back. Patients who never thought about their smile now will.
There's something about seeing a picture of yourself that makes a much bigger impact than seeing a picture of someone else. And their "templating" technique makes doing the dentistry almost as easy as taking the picture.
Your Harley Awaits You
You're taking a dental CE course.
Who will be the celebrity speakers at Discus' 2006 meeting?
Donald Trump and Stephen Covey. Yes, that's THE Donald along with the author of The 7 Habits of Highly Effective People.
And you'll leave with more dental tips than can fit in an e- newsletter. Check it out:
Coming Next Month
Pat, Lorraine, and Ginny
Office Magic · 628 Black Gates Rd. · Wilmington · DE · 19803-2240 · USA